Our Caregivers Make Us Proud
You can tell when a caregiver sees you for who you are. They learn your routine and understand the preferences that matter to you. When you invite someone into your home and depend on their help, this attention to detail means everything.
At Phoenix Home Care & Hospice, we’re immensely proud of the people who provide our caregiver services. Awards recognize the work we do, and testimonials tell us that we matter to the people receiving care. Both of these give us a reason to celebrate Team Phoenix.
Our Mission Starts with New Beginnings
Many of us at Phoenix have experienced vulnerable or challenging moments in healthcare, either for ourselves or a loved one. We understand the worry that comes with these experiences, especially when you aren’t sure who to trust or know the kind of support you need.
Phoenix’s mission and values have grown from personal experiences. We offer meaningful opportunities to our caregivers and clinicians while providing skilled care based on the values of patience, honesty, and compassion.
We take these values and make them our everyday actions. We give you time to explain what you need, answer your questions clearly, respect your privacy, and pay attention to all the things that help you feel comfortable at home.
The leadership at Phoenix sets expectations for how we communicate, solve problems, and care for people. We know what it’s like to need help and hope the person providing it will see you as a whole person. This long-standing commitment has led us to receive many local awards and testimonials from the people we’ve served over the years.
Team Phoenix Awards
We are grateful when organizations throughout the Midwest recognize our work. Our recent home care and hospice awards include:
- 2025 Missouri’s Best: In-Home Elder Care & Pediatric Private Duty Nursing: A statewide honor recognizing our care for older adults and children who need skilled nursing at home
- 2025 Best of SWMO, Place to Work, 100+: Voted by readers in southwest Missouri as a top workplace among companies with 100 or more employees
- 2024 #1 Home Care and #1 Home Health Care in the Springfield Business Journal and Wichita Business Journal Book of Lists
- 2024 Health Care Heroes: The Springfield Business Journal’s annual award honoring individuals and organizations that improve health care in the region
- 2024 Innovation Award for the Phoenix CDM/CARE Team in Wichita
- 2024 News-Leader’s Best of the Ozarks in Home Health Care and Hospice
Some of these honors recognize the care we provide, while others recognize Phoenix Home Care & Hospice as an excellent place to work. We cherish them all, because good home caregiving services depend on people who feel supported in their jobs. Our awards give families one more way to learn about us before making a choice between caregiver service agencies.
What Families Remember About Our Care
Families see our caregivers up close. They see us when we arrive with a cheerful greeting, listen carefully, and take the time to help without making anyone feel rushed.
Comments from family members matter so much to us:
- “Always cheerful, respectful, and helpful.”
- “So likable, friendly, and helpful with everything I asked.”
- “Kind, caring, and supportive.”
- “You are all angels!”
We’ve made it our mission to ensure that every person who receives senior caregiver services feels the same level of commitment. We work hard to earn the kind of trust families remember after the visit ends.
Taking Care of the People Who Take Care of You
Excellent senior caregiver services begin with people who have the skill and personality for this challenging work. Phoenix uses a careful hiring process and provides extensive training after someone joins our team.
Caregivers also receive meaningful benefits and opportunities to grow. Caregiving asks a great deal of a person, and among caregiver service agencies, Phoenix is proud to build its culture around responsibility, respect, innovation, excellence, courage, and community.
Care for Every Stage of the Journey
People’s needs often shift. Our in-home care services include private duty care, in-home Medicaid support, home health, hospice, and specialized care for children and young adults. You may begin with senior caregiver services and need different support later. Having several types of services within one organization gives you a familiar place to call as your needs change.
We Are Proud to be Team Phoenix
Our awards make us proud, as do the words families share with us. We know we’ve done our part when people feel respected, cared for, and relieved to have dependable caregiver services at home.
